Outcomes – Case Stories

Outcomes – Case Stories

Your challenge, our solution, the results.

Your challenge, our solution, the results.

Your challenge, our solution, the results.

Examples of how we have developed and executed training programmes to solve client challenges.

Examples of how we have developed and executed training programmes to solve client challenges.

Outcomes

Outcomes

Case Study: World’s largest cruise operator

Case Study: World’s largest cruise operator

Background

  • Client needed a programme for all leaders across 50 different nationalities and cultures
  • Course needed specific content and learning outcomes linked to their strategic direction
  • Course needed to be delivered on their training sites and be 5 days in length
  • Programme needed to address all elements of human factor essentials (NOTECH)
  • The programme needed to be DNV certified with a pass/fail exam at the end

Approach

  • A number of workshops were facilitated to identify exact content in alignment with corporate values and existing culture project
  • A new competency framework and capability matrix was developed and communicated globally
  • MP integrated training with the existing BRM, ERM and environmental on-site programme
  • MP designed a simulative training programme based on the TSF and the strategic must win battels
  • Later the “culture essentials” programme was included

Impact

  • The programme is  now running on its 9th year
  • More than 5000 leaders have been through the programme
  • The programme has been extended to include additional leaders from ship to shore
  • Between 35-40 programme delivered every year, on site, with 2 instructors
  • The programme has since year one been the highest-ranking programme globally and the programmes continues being ”sold out” 12 months in advance
  • A successful pass is now a pre-requisite for promotion for some ranks

Outcomes

Outcomes

Case Study: Asia based ship manager

Case Study: Asia based ship manager

Background

  • Client experienced a serious “speak- up” challenge across all vessels
  • Client wanted to measure effect of programme through crew satisfaction and Near Miss reporting
  • Special focus areas were identified for both junior and senior officers
  • In addition, all shore side leaders were enrolled on the programme sharing some modules with Captains and C/E

Approach

  • Two different virtual programmes were designed. One for junior officers and one for senior
  • Programmes were implemented simultaneously to strengthen the impact and ownership
  • Some strategic KPI´s were incorporated in the programme
  • MP designed a simulative training programme based on the TSF and the strategic must win battels
  • MP Learning app was used for practise and implementation

Impact

  • More than 1,000 crew and senior officers trained over a 9 months period
  • Near-Miss Reporting improvement of over 60%
  • Programme extended to all shore-side leaders (from CEO to Superintendents

Outcomes

Outcomes

Case Study: Largest European cruise owner

Case Study: Largest European cruise owner

Background

  • Company had no leadership training and wanted and continuous leadership learning journey for all onboard leaders
  • In addition, they wanted a new programme for their shoreside leaders
  • Client wanted a hybrid solution with some training physical onboard and other modules virtually and or e-learning based
  • The overall heading was Leading through constant change

Approach

  • Marine Performer developed a brand-new concept consisting of 2-hour bite sized training modules, with six modules in total
  • Both onboard and virtual delivery platforms were set up
  • A strong focus on a continuous learning journey has been implemented building stronger ship/shore relations
  • On board L&D managers were trained in order to support implementation and follow up
  • Clear business sponsorship in addition to captains have been paramount in the successful implementation

Impact

  • The Marine Performer leader training is now a company wide programme having trained over 1000 leaders so far
  • The impact of the training is seen both on revenue but also on crew retention
  • A season 2 has been commissioned and will commence 2025
  • A wider implementation to all middle managers are now running on board scaling the impact of the training in a economical viable leveraging technology

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